FAQ

Printing FAQ

Have questions before placing your order? Here are the answers to the most common printing questions we get from customers.

What file types do you accept?

We prefer high-quality PDF files for most print jobs. We can also work with common image and design formats, but PDF is usually the safest option for clean, accurate printing.

Do you check my file before printing?

Yes, we review files for basic print issues such as size, bleed, and resolution. If we notice a possible problem, we’ll contact you before moving forward.

What resolution should my artwork be?

For most print products, artwork should be at least 300 DPI at final size. Lower-resolution files may look fine on screen but can print blurry or pixelated.

Should my file be in CMYK or RGB?

Please send print files in CMYK whenever possible. RGB is designed for screens, while CMYK is the standard for print.

What is bleed?

Bleed is extra image area that extends past the trim edge so there are no white borders after cutting. A common bleed allowance is 0.125 inch or 3 mm on each side.

What is a safe zone?

The safe zone is the area inside the trim line where important text and logos should stay. Keeping key elements inside that area helps prevent them from being cut off.

Can you help fix my file?

In some cases, yes. If your file needs small corrections, we may be able to help or recommend the best next step. Larger redesign or cleanup work may require a separate design charge.

How long does printing take?

Turnaround time depends on the product, quantity, and finishing options. If you need something quickly, ask us about rush printing and available deadlines.

Can I pick up my order?

Yes, pickup may be available depending on your order and location. Delivery options may also be available for larger or local orders.

Do you offer design help?

Yes, we can help with basic layout guidance and production-ready formatting. If you need a full design or branded marketing piece, we can discuss the best approach for your project.

What should I do before sending my file?

Please review the file guide below before submitting your artwork. It will help avoid delays and make sure your print job is set up correctly.

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